EAP/Tickets
K

Support

Tickets & Requests

AI-triaged support tickets with intelligent routing and auto-resolution.

3

P1 Open

7

P2 Open

87%

SLA Compliance

5

AI Auto-resolved

TicketTitlePriorityAssigneeSLAAI StatusStatus
#1847SSO login failure — SAML assertion expiredP1Khaled A.2h leftDraft ReadyOpen
#1843Dashboard loading timeout in EU regionP2Sarah C.6h leftAnalyzingIn Progress
#1840API rate limit misconfigured for partner tierP2NovaOn TrackAuto-resolvedResolved